Job description
Location:
Amsterdam - Netherlands
Type:
Fulltime
At Intelic, we build advanced software for unmanned systems in the defense sector. Based in Amsterdam — with a second office in Kyiv — we are a fast-growing team of engineers and domain experts developing Nexus — an intelligence platform that gives unmanned systems the speed, coordination, and reliability that critical missions demand.
Why this role exists
We're moving away from a cloud-first setup towards a largely self-hosted, on-premise environment. That's a deliberate choice — it means owning and securing our own infrastructure instead of clicking through someone else's SaaS admin panel — but it also means a significant jump in maintenance work across roughly 20 servers and 80–100 users. As we grow, IT support and infrastructure maintenance have outgrown what one person can reasonably cover. We're hiring a Junior IT Support & Infrastructure Engineer to take ownership of day-to-day, user-level support, so our senior sysadmin can focus on infrastructure — while you grow into a genuine partner on servers, infrastructure, and security. You'll join a small, mixed infrastructure and security team, right as we build a modern, self-hosted environment from the ground up. There's real room here to learn, experiment, and grow.
What success looks like in your first year
• User-level tech support runs independently — onboarding, offboarding, day-to-day issues — without needing to escalate the basics
• You can independently start and drive the troubleshooting process on server and infrastructure issues
• On the security side, you're able to reliably tell a true positive from a false positive
• You've contributed hands-on to our cloud-to-on-premise migration, not just observed it
What you will own
• Provide user-level tech support in a technical environment — you're the first point of contact so our senior sysadmin isn't
• Handle onboarding and offboarding of users and their equipment
• Contribute to infrastructure and server maintenance, and act as a fallback and sparring partner for our senior sysadmin on routine server work
• Support the security team in day-to-day operations, including triaging alerts
• Get hands-on involvement in our cloud-to-on-premise migration
• Bring your own ideas — if you spot something worth improving or building, you'll be expected to scope a proof of concept and given the ownership to implement it
Why join Intelic
• Real ownership. As one of only a few people working on IT and security, your ideas will have direct input on shaping how we're built
• A genuinely modern stack. You won't be managing someone else's Microsoft environment — you'll help build our infrastructure from scratch, with the technical challenges that come with that
• Growth stage momentum. You're joining right as we build this out, with a clear path to grow beyond user-level support into infrastructure and security
What we offer
• Stock Appreciation Rights programme
• A vibrant office at NDSM Plein, Amsterdam Noord — where we come together in person every day
• Flexible pension plan
• 25 vacation days
• Travel allowance
• Urban Sports corporate membership
• Lease a Bike option